Practice AI - Terms and Conditions

Last revised on June 27, 2024

1. Acceptance of the Terms and Conditions

   1. Practice AI (herein referred to as the “Company,” “we,” “us,” or “our”) provides and makes available a variety of products including an administrative demand letter drafting service, document reader and analyzer, and related digital products (“Company Products”) through this web site (the “Site”). All use of the Site and Company Products is subject to the terms and conditions contained in these Terms and Conditions (this “Agreement”). Please read this Agreement carefully. By accessing, browsing, or otherwise using the Site and Company Products, you acknowledge that you have read, understood, and agree to be bound by this Agreement. If you do not accept the terms and conditions of this Agreement, you shall not access, browse, or use the Site or Company Products. Please note that your access to and use of the Site and any Company Products is also subject to the Company’s Privacy Policy located here.
   2. You understand and agree that we may change this Agreement at any time without prior notice. You may read a current, effective copy of this Agreement at any time by selecting the “Terms of Use” link on the Site. The revised terms and conditions will become effective at the time of posting. Any use of the Site or Company Products after such date shall constitute your acceptance of such revised terms and conditions. If any change to this Agreement is not acceptable to you, your sole remedy is to cease accessing, browsing, and otherwise using the Site.

2. Company Products - Subscriptions

   • Subscription Plans: Practice AI offers various subscription plans for accessing our Company Products. Details of these plans, including pricing and features, are provided on the Site.
   • Billing: Subscription fees will be billed to you in advance on a recurring basis in accordance with your selected subscription plan. You authorize Practice AI to charge your chosen payment method for these amounts.
   • Cancellation: You may cancel your subscription at any time. Upon cancellation, you will continue to have access to the Company Products provided under your subscription through the end of your current billing period. No refunds will be issued for any unused portion of the month, and the subscription fee will not be prorated for early cancellations.
   • Changes to Subscription Plans: Practice AI reserves the right to modify subscription plans, including pricing and features. Changes will become effective at the start of the next billing cycle following the change. Your continued use of the Company Products after the change becomes effective constitutes your acceptance of the new terms.

3. Use of AI Systems

   Company Products comprise, in part, an artificial intelligence (“AI”) system designed to generate outputs automatically and without human intervention. Users are solely responsible for the accuracy and outcomes of the documents or information produced by the AI system. Practice AI is not liable for any legal outcomes or consequences resulting from the use of AI-generated documents or information. Users must ensure compliance with all applicable laws when using the AI system. Users are responsible for reviewing and verifying the content generated by the AI system before use. Personal data used by the AI system will be handled according to our Privacy Policy ensuring compliance with data protection regulations. Users must provide accurate information for the AI system to generate precise outputs and must not misuse the AI system in any way that disrupts the services provided by Practice AI or its partners.

4. Software License and Trademark Use

   1. Company License Grant: The Company Products are embodied as software as a service products. Practice AI grants you a limited, non-exclusive, non-transferable, revocable license to use the software provided as part of the Company Products solely for your business use.
   2. Trademark License Granted to Company: You agree and acknowledge that you are accessing and using our Company Products acting on behalf of or as a representative of a law firm or other legal entity. By using our services, you grant Company a non-exclusive, royalty-free, worldwide license to use and display your law firm or other legal entity name, logo(s), and trademark(s) for the purpose of identifying you as a client of our Company Products, marketing materials, and promotional content. If at any time you wish to revoke this consent, you may notify us in writing, and we will endeavor to remove your law firm or other legal entity’s name and logo from any publicly displayed materials within a reasonable timeframe.
   3. Restrictions: You may not (a) copy, modify, or create derivative works based on the software; (b) distribute, transfer, sublicense, lease, lend, or rent the software to any third party; (c) reverse engineer, decompile, or disassemble the software; or (d) use the software in any manner that could damage, disable, overburden, or impair the Company Products.
   4. Updates: Practice AI may provide updates to the software that must be installed for you to continue using the Company Products. These updates are subject to these Terms unless accompanied by separate terms.
   5. Data Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to notify Practice AI immediately of any unauthorized use of your account.

5. Use of the Site

   1. This Site contains material, including but not limited to software, text, graphics, and images (collectively referred to as the “Content”). The Content is either owned by us or licensed to us by third parties under specific agreements. The Content is protected by applicable intellectual property laws, including United States and foreign copyright, trademark, and other intellectual property laws. Unauthorized use of the Content may result in violation of copyright, trademark, and other laws. You agree and understand that you are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Content solely in connection with the services provided by this Site.
   2. Certain elements of the Site are protected by trade dress, trademark, unfair competition, and other state and federal laws and may not be copied or imitated in whole or in part, by any means, including but not limited to, the use of framing or mirrors, except as otherwise expressly permitted by Section 2.1 of the Agreement. None of the Content for this Site may be retransmitted without the express written consent from the Company for each and every instance.
   3. You agree not to: (a) take any action that imposes an unreasonable load on the Site’s infrastructure, (b) use any device, software or routine to interfere or attempt to interfere with the proper working of the Site or any activity being conducted on the Site, (c) attempt to decipher, decompile, disassemble or reverse engineer any of the software comprising or making up the Site, (d) delete or alter any material posted on the Site by the Company or any other person or entity, or (e) frame or link to any of the materials or information available on the Site.
   4. The Site contains links to third-party web sites (“External Sites”). These links are provided solely as a convenience to you and not as an endorsement by us of the content on such External Sites. The content of such External Sites is developed and provided by others. You should contact a representative of those External Sites if you have any concerns regarding such links or any content located on such External Sites. You agree and understand that we are not responsible for the content of any linked External Sites and do not make any representations regarding the content or accuracy of any materials on such External Sites. You should take precautions when downloading files from all web sites to protect your computer from viruses and other destructive programs. If you decide to access any External Sites, you do so at your own risk.
   5. You may from time to time provide suggestions, comments for enhancements or functionality or other feedback (“Feedback”) to us with respect to the Site or Content. We shall have full discretion to determine whether or not to proceed with the development or implementation of any Feedback. You hereby grant Company a royalty-free, fully paid up, worldwide, transferable, sublicensable, irrevocable, perpetual license to (a) copy, distribute, transmit, display, perform, and create derivative works of the Feedback; and (b) use the Feedback and/or any subject matter thereof, including without limitation, the right to develop, manufacture, have manufactured, market, promote, sell, have sold, offer for sale, have offered for sale, import, have imported, rent, provide and/or lease products or services which practice or embody, or are configured for use in practicing, the Feedback and/or any subject matter of the Feedback.

6. Limitation of Liability and Disclaimer of Warranties

   1. The Company, its affiliates, their respective officers, directors, employees, agents, suppliers, or licensors (collectively, the “Company Parties”) make no warranties or representations about the site or content, including but not limited to its accuracy, reliability, completeness, timeliness, or reliability. The Company Parties shall not be subject to liability for the truth, accuracy, or completeness of the site or content or any other information conveyed to the user or for errors, mistakes, or omissions therein or for any delays or interruptions of the data or information stream from whatever cause. You agree and understand that you may be required to provide potentially sensitive personally identifying information on behalf of third-parties, such as your own clients, in order to make use of the Company Products and that you will do so only with consent from such third-parties. You agree and understand that you use the Site and the Company Products at your own risk.
      • The Company is not responsible for the content or services provided by third-party integrations and does not guarantee their availability or performance.
      • The Company Parties do not warrant that the site will operate error-free or that the site, its server, or the content are free of computer viruses or similar contamination or destructive features.
      • The site and content are provided on an “as is” and “as available” basis without any warranties of any kind. The Company Parties disclaim all warranties, including, but not limited to, the warranties of title, merchantability, noninfringement of third parties’ rights, and fitness for a particular purpose.
      • The Company is not liable for any outcomes or consequences resulting from the use of Company Products available through the Site, and in particular any AI system Products, in the field of law. Users who create legal documents or provide legal services using AI system Products available through the Site are solely responsible for their actions and any impact on their clients.
   2. In no event shall any Company Party be liable for any damages whatsoever (including, without limitation, incidental and consequential damages, lost profits, or damages resulting from lost data or business interruption) resulting from the use or inability to use the Site and the Content, whether based on warranty, contract, tort (including negligence), or any other legal theory, even if such Company Party has been advised of the possibility of such damages.
   3. Some states do not allow the disclaimer or exclusion of certain warranties or the limitation or exclusion of liability for incidental or consequential damages. Accordingly, in such states, some of the above limitations may not apply to you or be enforceable with respect to you, and the liability of the Company Parties shall be limited to the greatest extent permitted by law. Moreover, if any provision of this Agreement, including the limitations set forth above, is found to be unlawful, void, or unenforceable for any reason, that provision shall be deemed severable from this Agreement and shall not affect the validity and enforceability of the remaining provisions.

7. Indemnification

   To the extent permitted under applicable law, you agree to defend, indemnify, and hold harmless the Company Parties from and against any claims, actions, or demands, including, without limitation, reasonable legal and accounting fees, arising or resulting from your breach of this Agreement or your access to, use, or misuse of the Content or Site. The Company shall provide notice to you of any such claim, suit, or proceeding. The Company reserves the right to assume the exclusive defense and control of any matter which is subject to indemnification under this section. In such case, you agree to cooperate with any reasonable requests assisting the Company’s defense of such matter.

8. Termination of the Agreement

   1. The Company reserves the right, in its sole discretion, to restrict, suspend, or terminate this Agreement and your access to all or any part of the Site or the Content at any time and for any reason without prior notice or liability. The Company reserves the right to change, suspend, or discontinue all or any part of the Site or the Content at any time without prior notice or liability.
   2. Upon termination of the Agreement, the Company will retain data for a maximum of 30 days, during which you can request data export. After this period, all your data will be permanently deleted.
   3. Sections 2 (Use of the Site), 3 (Limitation of Liability and Warranty), 4 (Indemnification), 5 (Termination of Agreement), and 8 (Miscellaneous) shall survive the termination of this Agreement.

9. User Must Comply with Applicable Laws

   1. This Site is hosted in the United States. We make no claims concerning whether the Content may be downloaded, viewed, or be appropriate for use outside of the United States. If you access the Site or the Content from outside of the United States, you do so at your own risk. Whether inside or outside of the United States, you are solely responsible for ensuring compliance with the laws of your specific jurisdiction.
   2. The United States controls the export of products and information. You expressly agree to comply with such restrictions and not to export or re-export any of the Content to countries or persons prohibited under the export control laws. By downloading the Content, you are expressly agreeing that you are not in a country where such export is prohibited or are a person or entity for which such export is prohibited. You are solely responsible for compliance with the laws of your specific jurisdiction regarding the import, export, or re-export of the Content.
   3. You must use the Site, and Company Products available through the Site, in particular AI system Products, in compliance with all applicable laws and must not engage in any activity that disrupts or interferes with the services provided by the Company or its partners.

10. U.S. Government Restricted Rights

    The Content is provided with “RESTRICTED RIGHTS.” Use, duplication, or disclosure by the Government is subject to the restrictions contained in 48 CFR 52.227-19 and 48 CFR 252.227-7013 et seq. or its successor. Use of the Site or Content by the Government constitutes acknowledgement of our proprietary rights in the Site and Content.

11. Miscellaneous

    1. This Agreement is governed by the internal substantive laws of the State of California, without respect to its conflict of law’s provisions. You expressly agree to submit to the exclusive personal jurisdiction of the state and federal courts located in the City of San Francisco in the State of California.
    2. If any provision of this Agreement is found to be unlawful, void, invalid, or unenforceable for any reason by any court having competent jurisdiction, that provision shall be deemed severable from this Agreement, and the invalidity of such provision shall not affect the validity of the remaining provisions of this Agreement, which shall remain in full force and effect.
    3. Failure of the Company to act on or enforce any provision of the Agreement shall not be construed as a waiver of that provision or any other provision in this Agreement. No waiver shall be effective against the Company unless made in writing, and no such waiver shall be construed as a waiver in any other or subsequent instance.
    4. Except as expressly agreed by the Company and you, this Agreement constitutes the entire Agreement between you and the Company with respect to the subject matter, and supersedes all previous or contemporaneous agreements, whether written or oral, between the parties with respect to the subject matter.
    5. The section headings are provided merely for convenience and shall not be given any legal import. This Agreement will inure to the benefit of our successors, assigns, licensees, and sublicensees.
    6. Any information submitted or provided by you to the Site might be publicly accessible. Important and private information should be protected by you.