Support

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Need help on getting started with Law Practice AI?
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Popular Support Topics

How to access the AI Doc Reader?

How to access Demands AI?

How do I add my payment method?

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We’re available to help 24/7 through our support staff.

Can I export my document summary?

Yes, you can! On the AI Doc Reader dashboard, select the document summary you want to export. You can also find the document by entering the client's name in the search bar above.

How can I view a document summary?

On the AI Doc Reader dashboard, select the document you want to view. You can also find the document by entering the client's name in the search bar above. Then, click on 'View Summary'.

How to generate a document summary?

In the AI Doc Reader dashboard, click on 'Generate New Summary'. Enter your client's name and upload your documents. For now, you can upload up to three documents for summarization.

How to access the AI Doc Reader?

Log in using the email and password you used to sign up. On the Law Practice AI modules page, click on 'Go to Portal' under AI Doc Reader.

Can I export my generated demand?

Yes, you can! On the Demands AI dashboard, select the demand you want to export. You can also find the demand using the search bar above.

How to customize my demand template?

On the Demands AI dashboard, click on 'Template Editor'. There you can customize your demand template. You can customize your document's font, and header, as well as organize the sections of the demand.

How can I view my demand?

On the Demands AI dashboard, select the demand you want to view. You can also find the demand by using the search bar above. There, you can view the details of your demand, including its status and timeline!

Can I download a copy of my demands list?

Yes, you can! You can download a copy of your demands by clicking on 'Export to Excel' on the Demands AI dashboard to download your purchase history in Excel format (.xslx).

How to access Demands AI?

Log in using the email and password you used to sign up. On the Law Practice AI modules page, click on 'Go to Portal' under Demands AI.

How can I manage my account information?

On the Law Practice AI dashboard, click 'Account' on the sidebar to visit the Account page. Under the Personal Information section, you can change the details of your name and contact information.

How many organizations can I join?

You can only join one organization at a time. To join a new organization, click 'Account' on the sidebar to visit the Account page and click Leave Organization.

How do I manage my organization?

On the Law Practice AI dashboard, you can view your organization by clicking on 'Organization' on the sidebar to visit the Organization page.

Can I download a copy of my invoice?

Yes, you can! you can download a copy of your invoice by clicking on 'Billing' on the sidebar to visit the Billing page. Select the purchase item and click on View PDF and select Download Invoice.

How to remove my payment method?

On the Law Practice AI dashboard, you remove your payment method by clicking on 'Billing' on the sidebar to visit the Billing page.

How can I add new organization members?

On the Organization page, at the top right-hand part of the page click on the Add Member button. Enter the email address of the member you would like and the access level they will be assigned and then click add.

Can I download a copy of my purchase history?

Yes, you can! you can download a copy of your purchase history by clicking on 'Billing' on the sidebar to visit the Billing page.

How can I change my profile picture?

On the Law Practice AI dashboard, click 'Account' on the sidebar to visit the Account page. Under the Profile Picture section, click on 'Upload Photo'.

How do I add my payment method?

On the Law Practice AI dashboard, you can add your payment method by clicking on 'Billing' on the sidebar to visit the Billing page.

How can I view my billing information?

On the Law Practice AI dashboard, you can view your billing information by clicking on 'Billing' on the sidebar to visit the Billing page.

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